Draft for legal review before launch.
Who we are
ÀJÒVIA Travel & Study Consultancy (“AJOVIA”, “we”) is responsible for the personal information described here.
What we collect
- Contact details and messages you send us through enquiry and consultation forms.
- Account details if you create a portal account.
- Documents you upload for a service, stored privately and visible only to you and staff assigned to your case.
- Flight searches (route, dates, number of travellers and cabin — no names) and a random reference when you are sent to a booking provider.
- Payment records for AJOVIA services. Card details are handled by our payment provider and never stored by us.
How we use it
- To reply to you and deliver the services you ask for.
- To keep your account and documents secure.
- To reconcile partner commissions and improve our services.
How long we keep it
We keep information only for as long as needed for the purpose it was collected and to meet legal obligations. Retention periods will be published here before launch.
Your rights
You can ask to access, correct or delete your information, or object to how we use it. Contact us using the details on our contact page.