Draft for legal review before launch.
Our role
AJOVIA provides consultation, guidance and application support. We do not issue visas or make admission decisions, and we cannot guarantee any outcome decided by an authority, consulate or institution.
Fees
We confirm the price and scope of each service in writing before you pay. Our fees are separate from any government, institution or travel provider charges.
Flights
Flights found on AJOVIA are booked with, paid to and ticketed by the provider you choose, under its terms. See Flights: who does what.
Cancellations and refunds of AJOVIA services
Cancellation and refund terms for each service will be set out in your service agreement.