How AJOVIA flight search works, and who to call if plans change
20 October 2026. 3 minute read.
Search and compare on AJOVIA, then book with the provider. Here is exactly who handles payment, tickets, changes and refunds.
We built flight search so you can compare options without leaving AJOVIA, and then book with a trusted provider.
What happens when you search
You enter your route, dates and travellers. We show you flights from our partner, which you can filter by stops, airlines and times.
What happens when you choose a flight
Before you leave our site, we show you the provider’s name, the indicative price and who handles each part of your booking. Then we send you to the provider’s booking page.
Who does what
- AJOVIA: search, comparison and help planning the rest of your trip, including visas.
- The provider: the final price, your passenger details, payment and your ticket.
- The provider and airline: changes, cancellations and refunds, under the fare rules.
Why we work this way
It means the company that holds your booking and payment is the one able to change or refund it. We may earn a commission from the provider; it never changes your price.
If you’re not sure who to contact about a booking, sign in and open Flight activity in your portal, or send us the reference from the handoff page.
This guide is general information, not legal advice. Requirements change, so always confirm with the official source before you apply or travel.